Start Your Professional Career as a Licensed Account Representative
6 days ago
Unlock Your Potential as a Licensed Account Representative
NJM Insurance Group is seeking talented professionals to join our team as Licensed Account Representatives in our nationally recognized policy holder support center.
About the Role
- As a Licensed Account Representative, you will play a crucial role in delivering exceptional customer service to NJM policyholders by assisting them with setting up new policies, completing policy transactions, and answering general coverage and billing questions.
- You will be responsible for providing coverage options best suited to accommodate individual needs and administering transactions when necessary.
- Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls.
Responsibilities
- Provide procedurally accurate, effective, and independent responses to all new and existing business inquiries related to personal lines insurance.
- Demonstrate effective time management to achieve performance goals/targets.
- Work collaboratively with colleagues to achieve team objectives.
Requirements
- Excellent verbal and written communication skills.
- Strong computer and navigation skills, including proficiency in Microsoft Outlook and Word.
- Accurate keyboarding skills.
- Superior listening skills.
- Strong multi-tasking ability.
- Prior customer service or contact center experience.
- Quiet, distraction-free work area at home for the day you are allotted to work from home.
- An associate's or bachelor's degree is desired.
- Bilingual skills are valued, but not required.
- Personal Lines Authority License is a plus.
Work Schedule
Monday-Friday 9:45AM - 6:00PM & every Saturday 8:30AM - 4:45PM
- 1 Weekday & Sundays off
NJM Insurance Group is an Equal Opportunity Employer
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Trenton, New Jersey, United States NJM Insurance Group Full timeUnlock Your Potential as a Licensed Account RepresentativeNJM Insurance Group is seeking talented professionals to join our team as Licensed Account Representatives in our nationally recognized policy holder support center.About the RoleAs a Licensed Account Representative, you will play a crucial role in delivering exceptional customer service and support...
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Trenton, New Jersey, United States NJM Insurance Group Full timeUnlock Your Potential as a Licensed Account RepresentativeNJM Insurance Group is seeking talented and friendly professionals to join our team as Licensed Account Representatives in our nationally recognized policy holder support center.About the RoleAs a Licensed Account Representative, you will play a crucial role in delivering award-winning service to NJM...
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