Professional Growth and Development Specialist

2 months ago

Fort Lauderdale, Florida, United States Seminole Gaming Full time
Job Summary

This role is responsible for supporting and developing Seminole Tribe of Florida members and descendants in their professional pursuits across Seminole Gaming and Hard Rock International.

Key Responsibilities
  • Employee Relations Support: Partner with TCD leadership, operational partners, and TCD members to resolve and escalate employee relation matters.
  • Trust Building and Communication: Establish and maintain open lines of communication with program members and partners to build trust and foster a collaborative environment.
  • Onboarding and Integration: Work with the Community Relations Manager and TCD Director to onboard and integrate TCD members into the business.
  • Performance and Leadership Development: Identify opportunities for performance and leadership competency development for TCD members.
  • Career Pathing and Growth: Travel to properties to facilitate one-on-one meetings with TCD members to determine career pathing objectives and on-site opportunities for growth.
  • Reporting and Communication: Communicate and report to the Director of TCD on TCD member updates, unless urgency requires otherwise.
  • Confidentiality and Feedback: Uphold the strongest confidentiality and collect and facilitate feedback cycles in collaboration with departments and TCD members.
  • Representation and Availability: Maintain the highest standards of representation of the business and program in internal and external settings, with flexible availability including after-hours and weekends.
  • Travel and Availability: Ability to travel 60% of the time.
Qualifications
  • Education and Experience: A Bachelor's degree is preferred, with experience considered in lieu of degree or an equivalent combination of education and/or work experience.
  • Relationship Management: 5 years of managing relationships within a program or people management environment required.
  • Casino and HR Experience: 2 years of preferred experience in a casino environment and 2 years of preferred Human Resources related experience.
Knowledge, Skills and Abilities
  • Independence and Effectiveness: A history of working effectively and independently.
  • Communication and Record Keeping: Concise and consistent communication through written, oral, and technologically supported methods, with developed ability to create and maintain records and tracking methodology.
  • Results-Driven and Research: Results-driven, with history in sourcing and reporting research.
  • Professional Image and Trust: Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance, and be trustworthy and empathetic.
  • Listening, Coaching, and Counseling: Must have the ability to listen, coach, and/or counsel employees and resolve problems.
  • Public Speaking: Ability to speak in medium to large groups.
  • Professional Development and Leadership: Clear understanding of applying professional development skills and leadership competencies, including people leadership skills.
Work Environment
  • Casino Environment: May be exposed to casino-related environmental factors, including second-hand smoke, excessive noise, and constant interaction with the general public.
  • Physical Demands: While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell. The employee must frequently lift and/or move 20 pounds or more.
  • Specific Vision Abilities: Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

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