Store Operations Manager

1 week ago


Edgewater, Maryland, United States Giant Food Full time
Overview

Giant Food, a leading grocery company in the Baltimore-Washington area, is seeking an experienced Store Operations Manager to join our team. With over 2 million weekly customers and annual sales topping $5 billion, we are committed to providing exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring high standards of customer satisfaction, employee engagement, and operational efficiency.

Key Responsibilities:
- Manage and direct the activities of store associates, department managers, and other support staff to achieve sales, profit, payroll, and productivity goals.
- Oversee inventory control, asset protection, shrink management, store conditions, and performance management to maintain optimal store performance.
- Develop and implement effective sales programs, manage budgets, and collaborate with management to meet business objectives.
- Foster a positive work environment, promote employee development, and ensure compliance with Giant's policies, procedures, and regulatory requirements.

Requirements:
- Prior experience as an Assistant Store Manager or Store Manager in a nationally recognized grocery company or big-box retail organization.
- Proven track record of managing people, departments, and/or whole stores, with a focus on customer service, sales growth, and operational excellence.
- Excellent communication, interpersonal, leadership, and organizational skills, with the ability to inspire and motivate teams to achieve high performance standards.
- Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop effective solutions to drive business results.

Salary Range: $65,000 - $95,000 per year. This estimate is based on industry standards and takes into account the responsibilities, qualifications, and location specified in this job posting.

Why Work at Giant?
We value our employees' career growth and offer opportunities to advance within the company. Our Business Resource Groups (BRGs) provide a platform for employees to build community, share ideas, and contribute to the company's mission and values. We also prioritize community involvement and charitable efforts, partnering with local organizations to make a positive impact in our neighborhoods.

About Giant Food:
Giant Food has been a trusted name in the Baltimore-Washington area for over 80 years, with a legacy of innovation, quality, and value. Our commitment to providing convenient meal solutions, recipe inspiration, and time-saving services like pickup and delivery has made us the #1 grocer in the region. We are dedicated to building a better place to work, shop, and live, and we invite you to join our journey.
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