Avaya Field Service Specialist
2 weeks ago
We are seeking a highly skilled Avaya Field Service Technician to join our team at Global Data Consultants. As a key member of our IT team, you will be responsible for providing top-notch support to our internal teams and clients on voice network and applications.
Responsibilities:- Implement and troubleshoot enterprise Voice-related solutions and incidents.
- Resolve issues with Avaya systems on site.
- Perform day-to-day adds, moves, changes, and user troubleshooting.
- Experience with Avaya Communication Manager - Versions 8/10 are preferred.
- Experience in a complex IT environment with a multi-platform technical environment is beneficial.
- Avaya Communication Manager (Avaya Aura Platforms) and Adjunct Administration, Maintenance, and Implementation.
- Proven ability to successfully manage multiple projects and work across all levels in the organization.
- Demonstrated ability to collaborate with project teams and managers as a service provider.
- A working knowledge of basic telephony, including wiring, cross connects, demarcation points, etc.
- Experience with CAT 5/6 cabling frames.
- Cutting-edge technology and innovation.
- Career growth opportunities.
- Employee-centric environment.
- Comprehensive benefits package.
- Holiday and vacation time.
Global Data Consultants is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.
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