Telecommunications Systems Developer

3 weeks ago


Tampa, Florida, United States Diverse Lynx Full time

Job Title: Cloud Contact Center Solutions Expert

Job Summary:

We are seeking an experienced Cloud Contact Center Solutions Expert to join our team at Diverse Lynx LLC. The ideal candidate will have strong understanding of telecommunications principles and contact center operations, with experience in configuring and troubleshooting Genesys software components.

Key Responsibilities:

  • Design, implement, and maintain Genesys contact center solutions
  • Configure and optimize contact center infrastructure to meet business requirements
  • Integrate Genesys software with existing systems and applications
  • Troubleshoot and resolve technical issues related to Genesys solutions
  • Provide technical support and guidance to ensure optimal performance and reliability
  • Collaborate with cross-functional teams to develop customized solutions

Benefits:

Diverse Lynx LLC offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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