Warranty Repair Coordinator

6 days ago


Flagstaff, Arizona, United States Forest River Full time
About the Role
This Pre-Authorization Representative position at Forest River presents a unique chance to be part of a dynamic team shaping the future of Recreational Vehicles. As a key player, you'll be responsible for streamlining pre-authorization processes to ensure timely and cost-effective solutions for our valued customers.

Key Responsibilities
  • Develop and implement effective pre-authorization strategies to minimize delays and optimize customer satisfaction.
  • Cultivate strong relationships with vendors to facilitate smooth communication and collaboration.
  • Analyze warranty data to identify trends and areas for improvement.

Requirements
  • Proven ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
  • Proficient in Microsoft Office applications, with experience using database management systems a plus.
  • Familiarity with RV parts or technical systems, although not required, is a significant advantage.
  • Exceptional interpersonal and communication skills, with the ability to build trust and rapport with colleagues and clients.
  • Demonstrated commitment to delivering exceptional customer service and driving business growth.
  • Able to thrive in a fast-paced environment, adapting to changing priorities and deadlines.
  • Passion for continuous learning and professional development, with a willingness to explore new ideas and best practices.

In exchange for your expertise and dedication, Forest River offers a salary range of $70,000 - $90,000 annually, plus a comprehensive benefits package that supports your well-being and career growth.

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