Client Support Representative

4 days ago


Plano, Texas, United States LH Global Consulting Full time

About the Job:

We are seeking a highly skilled Client Support Representative to join our team at LH Global Consulting. In this role, you will be responsible for providing exceptional customer service, processing requests, and generating documents accurately.

Responsibilities:

  • Process requests in accordance with company SLAs, prioritizing tasks, ensuring quality standards, and complying with communication expectations.
  • Generate, send, and retain documents accurately, adhering to company policies and procedures while maintaining compliance.
  • Handle incoming calls, perform follow-up calls, and respond to emails as necessary, providing timely and professional support to clients.

Requirements:

  • Strong verbal, written, and interpersonal communication skills.
  • Self-motivation and self-starter qualities, with the ability to multitask and follow workflow processes.
  • Ability to work well under pressure, meet deadlines, and adapt to changing priorities in a fast-paced team environment.
  • Proficiency with Microsoft Office Suite and experience with general office equipment.

Salary Range: $50,000 - $65,000 per year



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