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Marketing Operations Associate

2 months ago

San Francisco, California, United States Ethos Life Full time
Job Overview

About Ethos Life

Ethos Life is dedicated to simplifying the process of obtaining life insurance for families. Our innovative approach combines industry knowledge, advanced technology, and personal interaction to help you secure the right policy for your loved ones.

Utilizing cutting-edge technology and data analytics, we streamline the life insurance experience, transforming a traditionally lengthy process into a quick and efficient digital journey. We have successfully issued billions in coverage monthly, breaking down conventional barriers and modernizing the industry. Our comprehensive technology platform serves as the foundation for family financial security.

We are committed to making life insurance more accessible and efficient for everyone.

Role Overview

We are in search of a collaborative and detail-oriented Marketing and Office Associate to enhance our dynamic team. Your primary responsibility will be to ensure the smooth operation of our office in San Francisco, both on a daily basis and during special events, while contributing to an exceptional employee experience that sets Ethos apart.

In this role, you will assist in planning and managing logistics for local events in the Bay Area, oversee office operations in San Francisco in collaboration with HR and IT, and maintain an organized and welcoming workspace. The Marketing and Office Associate will work closely with the People team to implement processes that nurture company culture and boost employee engagement, as well as provide administrative support to the executive team in partnership with the Chief of Staff. Additionally, you will coordinate with the Partnerships Marketing team to facilitate monthly and quarterly events for key partners.

Key Responsibilities:

  • Act as the culture advocate for the San Francisco office, organizing events and promoting an engaging workplace.
  • Coordinate logistics, catering, and events for the partnership marketing team on a monthly and quarterly basis.
  • Manage inventory and orders for promotional items for employees and partners.
  • Assist in organizing large events, maintaining office organization, managing vendor communications, and liaising with clients.
  • Support and staff quarterly board meetings.
  • Handle incoming mail and deliveries, as well as outgoing mail processing.
  • Manage visitor access and ensure a welcoming office atmosphere.
  • Oversee kitchen supplies and catered meals, ensuring a well-stocked pantry and clean dining area.
  • Organize internal events, including trainings, meetings, volunteer opportunities, and social gatherings.
  • Maintain a productive relationship with the property manager for our San Francisco office.
  • Foster effective working relationships with the Executive team, IT, People, Finance, Legal, and external vendors.
  • Ensure new hires are set up properly in the office, including desk assignments and access to necessary resources.
  • Procure supplies, run office errands, and serve as the point of contact for office equipment needs.
  • Maintain organized conference rooms and office resources.
  • Perform administrative tasks, manage files, and organize documents as needed.
  • Provide administrative support to members of the Executive team.
  • Assist the Senior Executive Assistant with larger projects during peak times.
  • Support the Chief of Staff/VP of Communications with various projects, including offsites and employer branding initiatives.

Qualifications:

  • Passionate about fostering a welcoming office environment.
  • Enjoys planning and executing engaging events.
  • Excellent communication skills with a positive outlook.
  • Proficient in using technology and social media.
  • Highly organized and able to multitask in a fast-paced setting.
  • Eager to learn and grow within the company.
  • Previous experience in office management or customer service is advantageous.
  • Committed to delivering outstanding customer service and managing diverse stakeholders.
  • Proficient in Google Suite applications and scheduling tools.
  • Able to work in the San Francisco office at least three days a week.

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