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Creative Program Manager

2 months ago


Dearborn, Michigan, United States Ford Motor Company Full time

At Ford Motor Company, we are dedicated to transforming the world and shaping the future of mobility. Our commitment to innovation drives us to create exceptional product experiences that resonate with our customers. In the realm of Digital Product Design, we collaborate closely with engineering and product teams to deliver outstanding interaction experiences that cater to the evolving needs of our users.

As a Design Program Manager, you will play a pivotal role in enhancing communication and operational efficiency across our teams. Your responsibilities will include:

  • Fostering Collaboration: Work alongside team leaders to build trust and provide strategic guidance throughout project interactions.
  • Streamlining Processes: Document and implement repeatable processes that enable effective project planning, management, and delivery.
  • Identifying Needs: Assess team requirements related to processes, tools, and documentation, and educate leadership to enhance efficiency.
  • Facilitating Communication: Act as a liaison between cross-functional teams, ensuring clear communication and understanding of interdependencies.
  • Reporting Status: Regularly communicate project updates to team members, stakeholders, and senior management using visuals and data.
  • Coordinating Initiatives: Collaborate with management to understand, prioritize, and coordinate various initiatives.
  • Managing Risks: Anticipate potential bottlenecks and provide escalation management while articulating risks and trade-offs.
  • Guiding Projects: Oversee design projects from inception to completion, ensuring productivity and managing expectations.
  • Supporting Design Teams: Assist design teams in scoping new initiatives and delivering key projects with multiple stakeholders.
  • Driving Progress: Facilitate meetings to establish clear next steps and resolve any obstacles to progress.
  • Proactive Problem Solving: Identify and address risks before they escalate into larger issues.
  • Measuring Impact: Evaluate the effectiveness and operational efficiency of programs both qualitatively and quantitatively.
  • Enhancing Communication: Support management with effective communication, problem-solving, and data-driven insights.

Qualifications:

  • 4+ years of experience in project or program management within a creative environment.
  • 2+ years of experience leading large-scale projects within cross-functional teams.
  • Experience collaborating with global teams.

Preferred Skills:

  • Strong communication skills with the ability to present information clearly to all organizational levels.
  • Proven track record of delivering large, cross-functional projects on time.
  • Experience in project management methodologies, including Agile and Lean.
  • Familiarity with design and development processes, including design systems.
  • Ability to simplify complex concepts for diverse audiences.
  • Proficiency in using digital tools and platforms.
  • Experience managing multiple projects with shifting priorities.
  • Attention to detail in both written and verbal communication.

At Ford, we believe in the power of imagination and innovation. Join us to be part of a team that is leading the way in creating solutions that make a difference.