Quality Manager

1 week ago


Charlotte, North Carolina, United States Ryder Full time

Job Summary

Ryder is seeking a highly skilled Quality Manager to lead our Supply Chain Solutions division in Charlotte, NC. As a key member of our team, you will be responsible for ensuring the highest level of quality in our warehouse operations.

Key Responsibilities

  • Interface directly with customers to resolve issues and maintain high customer satisfaction.
  • Develop and implement strategic operational plans to drive efficiency and productivity.
  • Identify and solve operational issues through continuous improvement and LEAN initiatives.
  • Hire, supervise, and develop direct reports to maintain a positive employee relations environment.
  • Manage profit and loss statements based on the complexity and scope of the organization.
  • Lead a proactive safety program to provide a safe and secure work environment.

Requirements

  • 5+ years of experience in supply chain, logistics, or a related field.
  • 5+ years of experience managing direct reports.
  • 3+ years of experience with profit and loss responsibility.
  • 1+ year of customer interaction experience.

Benefits

  • Comprehensive health and welfare benefits.
  • 401(k) retirement savings plan with company match.
  • Discounted employee stock purchase options.
  • Quality employee discounts.
  • All major holidays paid and paid time off within the first year.
  • Up to 12 weeks paid maternity leave.

About Ryder

Ryder is a Fortune 500 company that provides industry-leading logistics solutions. We offer a diverse and inclusive work environment with opportunities for advancement and professional growth.



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