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Cleaning and Maintenance Specialist

2 months ago

Moab, Utah, United States AutoCamp Full time

Job Summary

We are seeking a highly skilled and detail-oriented Housekeeping Professional to join our team at AutoCamp. As a key member of our hospitality services team, you will be responsible for ensuring the cleanliness and maintenance of our facilities, providing exceptional customer service, and contributing to a positive and welcoming environment for our guests.

Key Responsibilities

  • Cleaning and Maintenance
    • Thoroughly clean all assigned rooms, including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms.
    • Straighten bathroom, bedroom, furniture items, and patios.
    • Dust, polish, and remove marks from walls, counters, and furnishings.
    • Sweep, mop, and care for floors.
    • Replace guest amenities and supplies, and maintain the inventory of every item replaced in guestrooms.
  • Customer Service
    • Communicate the status of cleaned rooms to the Housekeeping Supervisor.
    • Report all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
    • Report any damaged or missing items to Maintenance and the Housekeeping Supervisor.
    • Report exceptional and/or unusual circumstances, such as no luggage in a check-out room, damage in the rooms, etc. to the Housekeeping Supervisor.
    • Assist guests with questions and requests.
    • Represent AutoCamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
  • Teamwork and Flexibility
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Performs any other duties as requested by management.

Requirements

  • Able to arrive for assigned shifts on time.
  • Must have an understanding of how to properly use assigned cleaning equipment and products.
  • Knowledge of proper cleaning product handling and safety procedures.
  • Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
  • Able to operate cleaning equipment such as a vacuum cleaner.
  • Thoroughness and an attention to detail.
  • Excellent and attentive customer service.

Preferred Qualifications

  • High school diploma or GED certificate.
  • Prior experience working as a housekeeper in hospitality or hospitals.

Compensation

$20/hour plus Perks