Fitness Operations Manager

3 weeks ago


Fredericksburg, Virginia, United States Grand Fitness Mgmt, LLC Full time

About Us

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Grand Fitness Mgmt, LLC is a leading Planet Fitness Franchisee, owning and operating 75+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

We're looking for a motivated Shift Leader to join our team As a Shift Leader, you will use your leadership skills to oversee team members during their shift, ensuring company policies, quality standards, and a superior member experience is provided.

Job Summary

  • Oversight of daily operations, including shift schedules, attendance, and time off management.
  • Assigning duties to team members based on role and skills.
  • Supervising employees, assisting with tasks as necessary, and sharing feedback with upper management and team members.
  • Training new and current team members on tasks and procedures.
  • Handling customer issues and managing conflicts in a professional manner.
  • Adhering to company policies, health, safety, and employment standards.
  • Upholding integrity and security with member documents and sensitive information.
  • Managing club cleanliness and maintenance to ensure all aspects of the club are in like-new condition.

Requirements

  • A minimum of 6 months of supervisory experience, preferably in a retail setting.
  • High school diploma/GED equivalent required.
  • Strong customer service and problem-resolution skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds and walk/stand for prolonged periods.

Benefits

  • Estimated Salary: $40,000 - $55,000 per year, depending on location and experience.
  • On-Demand Pay.
  • Medical, Dental, and Vision insurance (full-time employees only).
  • Employee Perks and Discount Program.
  • Free Black Card Membership.
  • 401K Plan.

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