Transcription Operations Specialist

4 weeks ago


New York, New York, United States AlphaSights Full time
Job Summary

AlphaSights is seeking a highly skilled Transcription Operations Specialist to join our team in the Americas region. As a key member of our operations team, you will play a critical role in ensuring the delivery of high-quality transcription services to our clients.

Key Responsibilities

Manage transcription orders and prioritize tasks to ensure efficient production and industry-leading turnaround times.
Independently address issues that affect transcription service delivery, leveraging internal teams as needed for troubleshooting.
Build and oversee a skilled contractor team in your region, driving productivity and engagement while collaborating with our Transcription Quality Assurance team to improve quality metrics.

Requirements

Bachelor's degree with strong academic credentials and noteworthy extracurricular leadership experience.
1-2 years of work experience in related fields, such as operations, or recent graduates with high potential.
Fluency in written and spoken English is essential.

What We Offer

Competitive compensation package, including a base salary of $75,000.
Comprehensive benefits, including medical, dental, and vision insurance, as well as a 401(k) match.
Prime midtown office with state-of-the-art amenities and a flexible work-from-home policy.

About AlphaSights

AlphaSights is an equal-opportunity employer committed to diversity and inclusion. We are a global knowledge platform that enables our clients to connect with knowledgeable domain experts and enhance their thinking, inform critical decisions, and propel their business forward.

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