Sales Associate

4 weeks ago

Carlsbad CA USA, United States Madewell Full time
Our Story

Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand's core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit our website and follow us on social media.

Job Summary

As a Sales Associate, you will act as a brand ambassador, bringing your own personal style, passion for the product, and welcoming energy to the sales floor each day. You will create genuine connections, helping customers to find their own unique look. You will collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Key Responsibilities
  • Drive sales by exceeding selling and service expectations.
  • Complete training, use product knowledge tools, participate in fit sessions, and put those experiences to use.
  • Assist in store tasks to ensure our customers always see us at our best.
  • Share feedback, insights, and ideas with the management team.
  • Act in a manner that aligns with our values.
About You
  • You will be great in the role if you make the best first impression, smile, welcome, and connect with customers authentically.
  • You will love the brand and have a great fashion aesthetic.
  • You will do what it takes to create seamless, amazing experiences that customers can't stop talking about.
  • You will bring your best to everything you do and achieve your goals.
  • You will be flexible and ready to have fun along the way.
  • You will leverage technology while also knowing that devices don't dominate the dialogue.
  • You will build productive relationships with everyone on the team and always respect each other.
  • You will be at least 18 years old.
  • You will be available when we are busy, including nights, weekends, and holidays.
  • You will be able to bend, reach, stretch, lift, carry, and move at least 40 pounds.
  • You will be able to regularly move around all store areas and be accessible to customers.
Perks
  • Competitive base pay and bonus programs.
  • Flexible days and hours.
  • Amazing merchandise discounts.
  • 24/7 free confidential help with a variety of personal and work concerns.
  • Personal and professional development.
  • Giving back - volunteer program, disaster relief funds, charitable matching donations.
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
  • Time Away - paid time off, holidays, parental leave, disability leave, bereavement.
  • 401(k) plan with company matching contributions.

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