Front Desk Associate

3 weeks ago


Nashville, Tennessee, United States Hilton Grand Vacations Full time
About the Role

We are seeking a skilled and friendly individual to join our team as a Front Desk Clerk. This role involves greeting guests, checking in/out, generating folios, and collecting payments. You will also be responsible for receiving housekeeping and maintenance requests, preparing arrival packets, and answering phones.

Responsibilities
  1. Greet guests and owners upon arrival.
  2. Check in/out guests, generate folios, and collect payments.
  3. Receive housekeeping and maintenance requests, and contact relevant personnel.
  4. Prepare and restock the front desk with supplies, including arrival packets and area information.
  5. Answer phones and direct calls.
Requirements
  • Proficient English language skills.
  • Ability to multitask, prioritize duties, and meet organizational deadlines.
  • At least 6 months of customer service experience.
Benefits

We offer a range of benefits to our employees, including:

  • A competitive salary of $35,000 - $45,000 per year.
  • A positive team environment and people-first culture.
  • Recognition programs and rewards.
  • Discounted hotel rates worldwide.
  • Paid time off and sick days.
  • Employee stock purchase program.
  • Tuition reimbursement programs.
  • Numerous learning and advancement opportunities.
About Hilton Grand Vacations

Hilton Grand Vacations is a leading hospitality company that offers Day One Benefits and Daily Pay. We value diversity and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process, please contact us.



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