WMS Training Specialist Intern
3 weeks ago
AmeriCold Logistics is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and local grocery stores without spoilage.
AmeriCold Internship ExperienceThe AmeriCold Summer Internship Experience is a 12-week, full-time, paid internship that takes place over the summer term in various locations throughout the country. This internship opportunity will afford our interns the chance to gain a deeper understanding of the supply chain industry, work on challenging and industry-specific projects, and collaborate with organizational leaders, colleagues, and peers.
Key Responsibilities- Manage the process for the training lifecycle, from initial analysis/inception through completion/delivery and evaluation using ADDIE, Kirkpatrick Model of Evaluation, etc., and/or Agile methodologies on multiple deliverables with aggressive timelines.
- Perform needs assessment and audience analysis to determine performance gaps and identify opportunities, priorities, and appropriate training interventions.
- Review metrics to determine the effectiveness of training, satisfaction measurements, and return on investment (ROI).
- Compile and analyze evaluation data, registrations, and other metrics to determine participation rates, the effectiveness of training, satisfaction measurements, and return on investment (ROI).
- Develop, maintain, and document WMS and any related interfaces or ancillary systems training materials.
- Consult, design, develop, and deliver presentations both in the classroom and virtually.
- Assist with configuration and testing tasks in the Learning Management System (LMS - Cornerstone).
- Participate in weekly team meetings and other meetings as necessary.
- Analyze, design, develop, and/or update on-demand courses and curricula using Captivate, SAP Enable Now, Articulate 360, or other eLearning authoring software.
- Edit instructional and supporting materials for grammar, clarity, consistency, and accuracy of content.
- Currently a Rising Junior or Rising Senior enrolled at an accredited college/university for an undergraduate in Mass Computer Science, E-Learning, Instructional Design, Technical Writing, or related field of study.
- Proficient in MS Products, especially Word and Teams.
- Organized, collaborative, team-oriented, presentation skills.
- Familiarity with Cornerstone, Learning Management Systems, SAP.
- Technical writing techniques.
- Ability to attend August 2025 Training Conference.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.
What We OfferOur associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join AmeriCold, you join a values-oriented company with a clear mission. We help our customers feed the world.
AmeriCold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
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