Senior Systems Supervisor

4 weeks ago


Atlanta, Georgia, United States 1-800-Flowers Family of Brands Full time
Job Summary

The Senior Supervisor, Systems is responsible for managing the WMS application on behalf of both the warehouse and fulfillment supervisor. This role involves supervising a team of Work Queue Monitors, WMS Specialists, Quality Control and Inventory Reconciliation Associates.

The ideal candidate will have prior experience with WMS systems and a good understanding of SAP, ERP, and EWM systems. They must be able to analyze information available through receiving manufacturing schedules and compare it to WMS data to provide manpower and space planning information to the appropriate contacts.

The Senior Supervisor, Systems will also analyze the daily operation of the system, correcting system setup problems as they are identified and suggesting procedural changes to the appropriate supervisor to ensure maximum efficiency and accuracy of daily operations.

Key Responsibilities
  • Manage system strategies and key tables
  • Responsible for constant review of the system for needed improvements and opportunities to obtain greater benefits
  • System project coordination, including systems upgrades
  • Identify and balance demand for storage capacity required by using functions within the storage resources available to meet those demands
  • Manage interfaces so that AMAPS, PH, RMS, BCS, and WMS are kept in sync
  • Recommend procedural changes that will prevent the reoccurrence of interface problems
  • Assist in the solution of WMS-related problems
  • Manage specific item attributes that control system logic
  • Manage the problem resolution queue
  • Supervise and manage ad-hoc reports and queries by the Materials Standards coordinator for the various work groups within the Product Division
  • Supervise and manage the inventory audit preprocess and related reporting
  • Supervise and manage the ongoing item measurement process
  • Participation and support of continuous improvement processes
  • Identifying and coordinating re-warehousing opportunities
  • Keeping WMS Procedures manual current and up to date
  • Formal training of others to assist in the performance of these duties
  • All WMS training curriculum as well as staff training
  • Finished gift inventory placement, storage, inventory control, data collection, and cycle counting
  • Supervision of Work Queue Monitors, WMS Specialists, Quality Control and Inventory Reconciliation Associates
  • Promote a culture of safety, following all documentation and reporting responsibilities and actively participating in the Safety Committee
  • Monitor and provide information to Security on issues of concern
  • Other duties as assigned


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