Branch Manager Northeast Houston District Leader
14 hours ago
We are seeking a highly skilled and experienced Branch Manager to lead our Northeast Houston District team. As a key member of our Consumer, Small and Business Banking division, you will be responsible for driving business growth, developing and coaching a high-performing team, and delivering exceptional customer experiences.
Key Responsibilities- Lead and manage a diverse team of direct and indirect reports, fostering a culture of engagement and accountability.
- Develop and execute business strategies to drive growth, improve customer satisfaction, and increase operational efficiency.
- Coach and develop team members to achieve business objectives, enhance customer engagement, and drive growth.
- Resolve complex issues related to customer and employee experience, risk, and growth of the team and business.
- Identify opportunities to make banking easier for customers through education and demonstration of available digital options.
- Lead the branch team while engaging stakeholders, peers, and internal partners to deliver a customer-centric experience.
- Mentor and guide talent development of direct reports and assist in hiring talent.
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
- 2+ years of leadership experience.
- Management experience, including hiring, coaching, and developing direct reports.
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
- Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
- Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
- Experience building and maintaining effective relationships with customers, internal partners, and within the community.
- Extensive experience in asking questions and identifying complex financial needs to provide relevant options to customers.
- Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
- Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
As a Branch Manager at Wells Fargo, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and business growth. We offer competitive compensation and benefits, as well as opportunities for professional development and advancement.
We are an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.
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Branch Manager Northeast Houston District
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