Account Support Professional

1 week ago


Columbus, Ohio, United States ApTask Full time
About the Role

We are seeking an experienced Account Support Professional to join our team. As an Account Support Professional, you will play a vital role in supporting customers with their account-related queries, ensuring seamless service delivery, and fostering long-term relationships.

Job Overview

The successful candidate will have excellent problem-solving skills, be able to work in a fast-paced environment, and possess a strong focus on delivering exceptional customer experiences.

Key Responsibilities
  • Handle customer inquiries regarding account management, cash management products, and financial services.
  • Resolve complex issues efficiently, while maintaining high levels of accuracy and professionalism.
  • Maintain accurate records of customer interactions and provide timely follow-ups.
Requirements
  • A degree in a related field or equivalent experience is preferred.
  • Previous contact center experience is highly desirable.
Compensation

The estimated salary range for this position is $18-$19.17 per hour. We offer competitive compensation and benefits, including subsidized insurance coverage, making this an attractive opportunity for professionals looking to grow their careers.



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