Customer Support and Account Representative

1 day ago


Columbus, Ohio, United States JobRialto Full time
Job Overview
We are seeking a highly skilled Cash Management Products Specialist to join our team at JobRialto. The successful candidate will provide exceptional customer support, handle financial services-related inquiries, and maintain a high level of professionalism.

As a key member of our team, you will be responsible for responding to incoming phone calls, providing accurate and efficient responses to client inquiries, and adhering to department performance metrics. Your expertise in Cash Management products and online services will enable you to assist clients with troubleshooting and resolving issues.

Key Responsibilities:
  • Respond to incoming phone calls with inquiries related to client accounts, including Cash Management products and online services.
  • Provide high-quality, accurate, and efficient customer support to clients.
  • Ensure all inquiries are handled in a timely manner while adhering to department performance metrics.
  • Handle financial services-related questions, including account management, transactions, and product features.


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