Patient Service Liaison
2 weeks ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at the University of California. In this role, you will provide direct support to physicians and patients, acting as a liaison and facilitating communication between patients, physicians, and other healthcare professionals.
Key Responsibilities- Provide exceptional patient care and support, ensuring a positive experience for patients and their families.
- Act as a liaison between patients, physicians, and other healthcare professionals, facilitating communication and resolving issues in a timely and professional manner.
- Assist patients in accessing services within the health system, including referrals to specialists and other resources.
- Facilitate communication with referring physicians, ensuring seamless care coordination.
- Provide follow-up support to patients through telephone and electronic communication.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
- Knowledge of healthcare systems and policies, with a strong understanding of the University of California's services and programs.
- Ability to work independently and as part of a team, with a strong commitment to patient-centered care.
- Knowledge of specific specialty practice and workflows.
- Working knowledge of patient-related policies and procedures.
- Knowledge of hospital computer systems and personal computer systems, with proficiency in software products used for administrative work.
The University of California offers a competitive salary range of $29.42/hr - $42.14/hr, as well as a comprehensive benefits package and opportunities for professional growth and development.
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