Audi Arlington Customer Service Representative

1 week ago


Arlington, Virginia, United States Rosenthal Automotive Full time
Job Overview

At Rosenthal Automotive, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities
  • Provide exceptional one-on-one customer service, addressing customer inquiries and concerns in a timely and professional manner.
  • Administer administrative duties, including answering phones, taking payments, and reporting to managers.
  • Manage fleet inventory, process payments, and perform inventory reconciliation.
  • Stage vehicles and ensure they are ready for customer pickup.
Requirements
  • At least 1 year of customer service experience.
  • A valid driver's license and a good driving record, per company standards.
  • Ability to drive a manual transmission.
  • Enthusiastic, motivated, and energetic individual with a personal determination to overcome possible objections while providing an outstanding customer experience.
What We Offer
  • Competitive hourly rate, with opportunities for increase based on performance.
  • Customer service-oriented work environment.
  • Training and support to assist you in achieving your goals.
  • Paid time off and 401k.
  • Medical, dental, vision, short and long-term disability, and life insurance.
  • Employee discounts on vehicle sales, parts, and service.
  • Career advancement opportunities.


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