Hospitality Service Attendant

1 week ago


Rancho Palos Verdes California, United States Terranea Resort Full time

Job Summary:

This role is responsible for providing exceptional service to internal and external guests at Terranea Resort. The successful candidate will be responsible for turndown service, maintaining the cleanliness of guest rooms, corridors, and public areas, and ensuring that all procedures are performed to department and company standards.

Key Responsibilities:

  • Provide exceptional service to guests, anticipating and responding to their needs and inquiries.
  • Maintain the cleanliness and organization of guest rooms, corridors, and public areas, including restocking cleaning carts and housekeeping storage closets.
  • Monitor and maintain safety, cleanliness, and sanitation standards in all areas of responsibility.
  • Follow proper procedures for handling, cleaning, and disposing of objects and materials, including bloodborne pathogen standards.
  • Provide accurate key control and effective security for all keys, buildings, and vehicles.
  • Report any damages or maintenance problems to the appropriate personnel.
  • Handle lost and found items according to department and company procedures.
  • Report to work on time and according to posted schedule.

Requirements:

  • High school diploma or general education degree (GED) or equivalent combination of education and experience.
  • Previous hospitality experience.
  • Ability to understand, speak, read, and write in the basic English language.
  • Availability to work varied shifts and flexible schedules.

Benefits:

  • Competitive base pay rate of $20.60 per hour.
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.


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