Current jobs related to Assistant Manager of Front Office Operations - Ludlow, Massachusetts - Vail Resorts

  • Operations Director

    2 weeks ago

    Ludlow, Massachusetts, United States North Star Health Full time

    Job SummaryThe Operations Lead will oversee the day-to-day management of patient care services in the health center, ensuring that all care is equitable, professional, and of an excellent standard. This role will collaborate with the Chief Operating Officer to ensure the effective management of clinical activity and resources.Duties and Responsibilities:Lead...

  • Front Desk Representative

    4 weeks ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Unlock Your Potential in the MountainsAs a Front Desk Agent at Vail Resorts, you'll be the first point of contact for our guests, setting the tone for an unforgettable experience. Whether you're new to hospitality or looking to advance your career, this role offers a unique blend of customer service, communication, and problem-solving skills.Key...

  • Mental Health Specialist

    7 days ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    Job Summary:The Hampden County Sheriff's Office is seeking a skilled Psychiatrist to join our medical team. As a key member of our team, you will be responsible for the management and supervision of all providers assigned to psychiatric patients at HCSO. You will also assist the Medical Director in program development and quality improvement projects as...

  • Psychiatrist - Correctional Care Specialist

    2 weeks ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    The Hampden County Sheriff's Office is a leader in correctional healthcare, providing a continuum of care designed to empower the justice-involved population to reclaim their liberty through informed and responsible choices. Our Public Health Model for Correctional Health Care values wellness, treatment of disease, prevention of illness, and access to care...

  • Culinary Operations Manager

    2 weeks ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job SummaryCulinary Assistant Managers play a vital role in the success of Vail Resorts' culinary operations. As a key member of the restaurant team, you will be responsible for managing the kitchen, promoting teamwork, and maintaining food quality and safety standards.Key Responsibilities:Assist the Restaurant General Manager in day-to-day operations,...

  • Psychiatrist - Correctional Health Specialist

    2 weeks ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    Job Title: PsychiatristWe are seeking a highly skilled and compassionate Psychiatrist to join our medical team at the Hampden County Sheriff's Office. As a Psychiatrist, you will play a critical role in providing high-quality mental health care to our justice-involved population.Job Summary:The Psychiatrist will be responsible for the management and...

  • Restaurant Operations Manager

    4 days ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job OverviewAt Vail Resorts, we're committed to delivering exceptional dining experiences for our guests. As an Assistant Restaurant Manager, you'll play a key role in ensuring the success of our Food and Beverage team.Key Responsibilities:Assist Restaurant Managers with daily operations, promoting teamwork, quality, and safety.Attend to all guest needs,...

  • Front Desk Associate

    2 weeks ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Experience the Ultimate Mountain GetawayAs a Front Desk Associate at Vail Resorts, you'll be the face of our hotel, providing exceptional service to guests from around the world. If you're new to hospitality, this role is an excellent starting point with tremendous opportunities for growth and advancement.Key Responsibilities:Work face-to-face with customers...

  • Operations Director

    2 weeks ago

    Ludlow, Massachusetts, United States North Star Health Full time

    Job SummaryThe Operations Director will oversee the day-to-day management of patient care services in the health center, ensuring high-quality care and efficient operations. This role will collaborate with the Chief Operating Officer to manage clinical activity and resources, and serve as the first point of contact for staff and providers.Duties and...

  • Culinary Operations Manager

    1 month ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job OverviewVail Resorts is seeking a highly skilled Culinary Assistant Manager to join our team at Coleman Brook Tavern at Jackson Gore. As a key member of our culinary staff, you will be responsible for managing the kitchen, promoting teamwork, and maintaining food quality and safety to deliver an exceptional dining experience for our guests.Key...

  • Car Wash Operations Manager

    3 weeks ago

    Ludlow, Massachusetts, United States Nouria Full time

    Job SummaryWe are seeking a highly skilled and experienced Car Wash Manager to oversee the daily operations of our car wash facilities. As a key member of our team, you will be responsible for ensuring exceptional customer satisfaction, maintaining high-quality standards, and driving business growth.Key ResponsibilitiesOversee up to 5 employees, including...

  • Rental Operations Manager

    2 months ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job Summary:The Rental Operations Manager is responsible for overseeing the day-to-day operations of the ski and snowboard rental department. This includes managing the sales staff, supervising the rental process, and ensuring that the department is running efficiently and effectively.Key Responsibilities:Manage the rental operations team, including hiring,...

  • Rental Operations Manager

    1 week ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job Title: Rental Operations ManagerJob Summary: We are seeking a highly skilled Rental Operations Manager to oversee the day-to-day operations of our ski and snowboard rental department.Key Responsibilities:* Manage the overall operation of the rental department, including merchandising, financial management, sales staff supervision, and store management.*...

  • Rental Operations Manager

    1 week ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job Summary:As the Retail/Rental Manager of the Rental department, this role oversees the operations of a high-volume, seasonal rental operation, ski and snowboard repair/tuning center, and servicing the entire resort. The retail/rental manager's responsibilities include:Overseeing all aspects of all retail/rental operations.Managing through uncertainty and...

  • Food and Beverage Assistant Manager

    2 months ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job OverviewCraft Your Career in HospitalityExperience the thrill of working in a dynamic environment where your passion for food and service can flourish. This role is perfect for individuals who thrive in a fast-paced setting and enjoy engaging with a diverse clientele.As a vital part of our operations, you will play a key role in ensuring that our food...

  • Psychiatrist - Correctional Healthcare

    4 weeks ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    Job Title: PsychiatristWe are seeking a highly skilled and experienced Psychiatrist to join our medical team at the Hampden County Sheriff's Office. As a Psychiatrist, you will be responsible for providing mental health services to inmates and ensuring their successful re-entry into the community.Responsibilities:Manage and supervise all providers assigned...

  • Psychiatrist - Correctional Health Specialist

    1 week ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    Job SummaryThe Hampden County Sheriff's Office is seeking a highly skilled Psychiatrist to join our medical team. As a key member of our team, you will be responsible for the management and supervision of all providers assigned to psychiatric patients at HCSO. You will also assist the Medical Director in program development and quality improvement projects...

  • Pharmacy Technician Specialist

    2 weeks ago

    Ludlow, Massachusetts, United States Hampden County Sheriff's Office Full time

    Pharmacy Technician Job DescriptionWe are seeking a highly motivated and energetic Pharmacy Technician to join our team at the Hampden County Sheriff's Office. As a Pharmacy Technician, you will be responsible for the transportation and distribution of approved medications to our client/inmate population while maintaining confidentiality.The successful...

  • Employee Housing Portfolio Manager

    2 weeks ago

    Ludlow, Massachusetts, United States Vail Resorts Full time

    Job OverviewVail Resorts is seeking an experienced Assistant Manager for Employee Housing to oversee the Northeast housing portfolio. This role is responsible for executing the Employee Housing strategy to support current and future business needs.The ideal candidate will have a background in supervision and successful track record of accomplishments in...

  • Regional Operations Director

    2 weeks ago

    Ludlow, Massachusetts, United States Innovative Renal Care Full time

    Regional Operations Manager Job DescriptionJob Summary: We are seeking a highly skilled and experienced Regional Operations Manager to lead our dialysis facilities in a given region. The successful candidate will be responsible for overseeing the overall operations and financial management of multiple clinics, ensuring the delivery of high-quality patient...

Assistant Manager of Front Office Operations

2 months ago

Ludlow, Massachusetts, United States Vail Resorts Full time
Job Overview

Craft Your Exceptional Experience

Embrace the opportunity to work in a vibrant mountain environment. Whether you are experiencing snow for the first time or have been a lifelong enthusiast, this role allows you to cultivate a passion for the outdoors while forming lasting relationships with colleagues and guests from around the globe.

With numerous resorts across various continents, you can choose to engage with our organization for a season or embark on a long-term career path. From the outset, you will benefit from competitive compensation, complimentary Epic passes, free ski and snowboard lessons, substantial retail discounts, and opportunities for growth through our premier training and development programs, along with wellness benefits to support your success.

We continuously review candidates for year-round positions. Applications will be accepted until the position is filled.

Employee Benefits

  • Ski and Mountain Benefits: Complimentary passes for employees, discounted lift tickets for friends and family, and free ski lessons.
  • Additional employee discounts on accommodations, dining, equipment, and transportation services.
  • 401(k) Retirement Savings Plan.
  • Employee Assistance Program.
  • Comprehensive training and professional development opportunities.
  • Referral Incentive Program.

Full-time positions are eligible for the aforementioned benefits, plus:

  • Health Insurance: Medical, Dental, and Vision plans available for eligible seasonal employees after completing 500 hours of work.
  • Complimentary ski passes for dependents.
  • Critical Illness and Accident Insurance plans.

Position Summary:

Oversee all operational functions of the Reception Center to ensure the highest standards of service while achieving profit objectives. Communicate effectively, both in writing and verbally, to provide clear guidance to team members. Monitor performance and promote improvement. Conduct interviews, select, train, supervise, evaluate, counsel, and implement progressive disciplinary actions for front desk personnel to maintain quality standards. Engage positively with guests and proactively resolve issues to ensure guest satisfaction.

Position Specifications:

  • Outlet: Jackson Gore Village - Okemo Mountain Resort
  • Expected Compensation Range: $52,000 - $59,660.00
  • Availability: Full Time / Year Round
  • Experience Level: Advanced

Key Responsibilities:

  • Address individual guest concerns promptly and strive for satisfactory resolutions while updating guest history records accordingly.
  • Ensure all arrivals are properly arranged by verifying room types, group billing, individual rates, and special requests.
  • Facilitate smooth operations at the Front Desk by leading and supporting Front Desk Agents.
  • Assist the Front Desk Lead and Front Office Manager in ensuring staff adherence to Reception Center Standards and Checklists.
  • Maintain a high level of professionalism in appearance, demeanor, and ethics when interacting with guests, colleagues, and subordinates.
  • Ensure safety practices are followed for both employees and guests, adhering to emergency and safety protocols.
  • Develop strong collaborative relationships with other department managers to optimize communication and teamwork.
  • Organize and oversee on-the-job training for new employees and monitor training programs for all new hires.
  • Perform additional tasks or projects as assigned by management.
  • Other duties as required.

Qualifications:

Required:

  • High school diploma.
  • Proficiency in Word, Excel, and Outlook.
  • One year of supervisory experience.
  • Prior front desk or hospitality experience in a supervisory or managerial role.

Preferred:

  • Experience in a luxury environment.
  • A minimum of two years of Front Desk experience in a property of similar size and quality.
  • Bi-lingual in Spanish.
  • College degree in hospitality or a related business field.
  • Familiarity with IQware, IQtrac, and Alice.

The expected compensation range is $50,000. This range reflects the anticipated pay for this position, with individual compensation determined by various factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID 504216
Job Code Function: Front Office