Public Information Liaison
2 weeks ago
Job Summary
We are seeking a highly skilled Public Information Liaison to join our team at Collin County, TX. This role is responsible for providing critical support to our customers by answering phone calls, responding to emails, and addressing public inquiries with professionalism and courtesy.
Responsibilities
- Manage incoming and outgoing communications, ensuring timely and accurate responses to customer inquiries.
- Provide information and assistance to the general public, utilizing a variety of resources and databases.
- Maintain confidentiality and handle sensitive information with discretion.
Requirements
- Bachelor's degree in Communications, Business Administration, or related field.
- Minimum 1 year experience in customer service, reception, or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits
A competitive salary of $40,000 - $55,000 per year, depending on experience, plus benefits, including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for professional growth and development.
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