Customer Service Leader
4 weeks ago
Job Summary
We are seeking a skilled Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing fast, easy, flexible and friendly service to our customers.
Key Responsibilities
- Provide exceptional customer service by greeting each customer, using their name whenever possible, and ensuring a positive shopping experience.
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
- Maximize sales through excellent customer service and maintain a neat and clean presentation of the work station and front end area of the store.
- Perform tasks as a sales associate when scheduled or as needed, and maintain proper knowledge of all sales associate register functions and Front End accounting services.
- Report any register malfunctions to the Customer Service Manager or, in their absence, place service calls in an efficient manner.
- Perform other duties as assigned, including maintaining alertness and calling for assistance when needed to service customers per service standards.
Requirements
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents.
-
Customer Service Leader
4 weeks ago
Wilmington, North Carolina, United States Food Lion Full timeJob SummaryAs a Customer Service Leader at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers. You will assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Piedmont Service Group Full timeJob SummaryPiedmont Service Group is seeking a highly skilled Customer CARE Representative to join our team in Wilmington, NC. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, building relationships, and driving business growth.Key Responsibilities:Provide proactive and consultative support to...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Walmart Full timeWelcome to Walmart, a leader in retail and customer service. We're excited to offer a challenging and rewarding role as a Fuel Station Associate at our Carolina Beach Rd location. This position is an immediate hire, and we're looking for individuals who are passionate about delivering exceptional customer experiences.Company OverviewAt Walmart, we're...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Harris Teeter Full timeCustomer Service Clerk Job DescriptionAt Harris Teeter, we're committed to providing exceptional customer service. As a Customer Service Clerk, you'll be responsible for taking care of customers by satisfying their needs and exceeding their expectations. Your duties will include accurately and efficiently operating the cash register, providing various...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States AlphaGraphics Full timeAlphaGraphics is seeking a highly collaborative and dependable Customer Service Representative to join our tight-knit team. As a key member of our organization, you will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. We value contributions from each team member and...
-
Customer Service Ambassador
4 weeks ago
Wilmington, North Carolina, United States AlphaGraphics - US641 Full timeJob OverviewAlphaGraphics - US641 is seeking a highly collaborative and dependable Customer Service Representative to join our tight-knit team. As the primary internal representative of the organization, you will establish and maintain positive relationships with customers by ensuring their requirements and needs are met.Key ResponsibilitiesConvey expertise...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States DICK'S SPORTING GOODS INC Full timeKey Responsibilities:As a Customer Service Specialist at Dick's Sporting Goods, you will create a world-class customer experience by providing passionate customer service and selling. You will provide cash register coverage and support cashiers through complex transactions, serving as the primary customer service provider at the front end. Additionally,...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States M&T Bank Full timeJob SummaryAs a Customer Service Representative at M&T Bank, you will play a vital role in providing exceptional service to our branch customers and resolving routine customer problems in a timely manner. This position requires a customer-centric individual who can exemplify empathy, flexibility, and adaptability in support of the Company's culture and...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Wawa Full timeCustomer Service Associate Job DescriptionAt Wawa, we're looking for a Customer Service Associate to join our team. As a key member of our retail team, you'll be responsible for providing an exceptional shopping experience for all customers. Your duties will include:Welcoming and assisting customers in a friendly and courteous manner.Responding to customer...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Hertz Full timeAbout the Role:As a Customer Experience Associate at Hertz, you will be responsible for delivering exceptional customer service to our clients. This role requires a passion for customer service, strong communication skills, and the ability to work in a fast-paced environment.Key Responsibilities: Provide excellent customer service to clients, responding to...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Food Lion Full timeJob Summary:As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, and your excellent customer service skills will make a significant impact on our customers'...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Ambassador
4 weeks ago
Wilmington, North Carolina, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your key responsibilities will include greeting customers, assisting them with the selection of merchandise, and completing cash register transactions. You will also be expected to answer...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Sears Holdings Corp. Full timeSales Associate Role at Sears Holdings Corp.As a Sales Associate at Sears, you will be responsible for selling and servicing customers within one or more departments. You will maintain knowledge of products and use this knowledge to assist and educate customers on options available. Your goal will be to deliver a positive customer shopping experience,...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Sportsman's Warehouse Full timeJob Summary:We are seeking a highly motivated and customer-focused Cashier/Customer Service Associate to join our team at Sportsman's Warehouse. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales quickly and accurately, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Wilmington, North Carolina, United States Walgreens Full timeKey Responsibilities:• Deliver exceptional customer service and create a positive shopping experience.• Process transactions accurately and efficiently on the cash register.• Recommend products to customers and suggest complementary items.About the Role:As a Customer Service Associate at Walgreens, you will be the face of our brand, providing a...
-
Customer Service Representative
6 days ago
Wilmington, North Carolina, United States Circle K Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Classic Collision Inc Full timeCustomer Service RepresentativeClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and retention.ResponsibilitiesExplain and educate customers on the repair...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
1 month ago
Wilmington, North Carolina, United States Amazon Inc Full timeAt Amazon, we strive to provide exceptional customer support by innovating and delivering best-in-class logistics services. Our team is dedicated to exceeding customer expectations by providing a seamless and efficient experience. We are committed to expanding our logistics products and services, including customer experience and retail solutions.As a key...