Café Barista and Retail Sales Associate

1 week ago


Petoskey, Michigan, United States Inn at Bay Harbor Full time

Position Overview:

The Café Barista is a pivotal role within the Inn Café at the Inn at Bay Harbor, offering both part-time seasonal and full-time year-round opportunities. The primary responsibility of the café barista is to deliver exceptional service to guests by crafting and serving a variety of coffee beverages and light snacks.

Benefits of Full-Time Employment:

  • A complimentary Golf Pass and Ski Pass for you and your family.
  • 40% discount at various Boyne Resorts dining establishments.
  • 30% discount on Spa services at the Inn at Bay Harbor and Boyne Mountain.
  • Free access to Avalanche Bay Water Park at Boyne Mountain.
  • Discounted lodging rates at Boyne Resorts for friends and family.
  • Discounts at Marriott hotels globally for friends and family.
  • Reduced rates on Adventure Center activities at Boyne Mountain and The Highlands.
  • Tuition reimbursement opportunities.
  • Service and Loyalty Bonus Program, offering up to 5% of gross wages per season.
  • Paid Time Off (PTO) and Paid Sick Leave.
  • Health, Dental, and Vision Insurance coverage.

Key Responsibilities:

  • Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
  • Maintain cleanliness and sanitation of work areas, utensils, and equipment.
  • Monitor temperatures of freezers, refrigerators, and heating equipment to ensure optimal functioning.
  • Engage with customers by describing menu items and suggesting appealing products.
  • Order, receive, and stock supplies or retail items.
  • Provide detailed product information, including coffee blends and preparation methods.
  • Process customer payments efficiently.
  • Serve prepared food items such as muffins, biscotti, or bagels.
  • Restock customer service stations with necessary supplies.
  • Dispose of waste appropriately.
  • Create promotional signage for store products or events.
  • Prepare or serve menu items, including sandwiches or salads.
  • Set up or replenish product displays.
  • Deliver high-quality service with a focus on retail, sales, and customer care.

Qualifications:

  • Ability to perform well under pressure.
  • Previous experience in guest service and cash handling is preferred.
  • Applicants must be at least 18 years old and available to work evenings, weekends, and holidays.


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