Party Celebration Manager
6 days ago
Are you a people person with a passion for delivering exceptional customer experiences?
About the Role
We are seeking an experienced Party Celebration Manager to join our team at Urban Air Adventure Parks. As a key member of our leadership team, you will be responsible for managing our birthday party department and ensuring that every guest has an unforgettable experience.
Key Responsibilities
- Manage the entire birthday party department, including training staff and coordinating events.
- Work closely with guests to design custom party packages and ensure 100% guest satisfaction.
- Train and mentor party staff members to deliver exceptional customer service.
- Develop and implement strategies to increase sales and revenue growth.
- Maintain a safe and secure environment for all guests and staff.
- Collaborate with the Leadership Team to drive financial results and achieve business objectives.
Requirements
- Minimum 2 years of experience in a related field, such as event planning or customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- High school diploma or equivalent required; degree preferred.
- $45,000 - $55,000 per year (dependent on experience).
About Us
Urban Air is the preeminent indoor adventure park and market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving things they never thought they could do.
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