Party Celebration Manager

6 days ago


Normal, Illinois, United States Urban Air Adventure Parks Full time

Are you a people person with a passion for delivering exceptional customer experiences?

About the Role

We are seeking an experienced Party Celebration Manager to join our team at Urban Air Adventure Parks. As a key member of our leadership team, you will be responsible for managing our birthday party department and ensuring that every guest has an unforgettable experience.

Key Responsibilities

  • Manage the entire birthday party department, including training staff and coordinating events.
  • Work closely with guests to design custom party packages and ensure 100% guest satisfaction.
  • Train and mentor party staff members to deliver exceptional customer service.
  • Develop and implement strategies to increase sales and revenue growth.
  • Maintain a safe and secure environment for all guests and staff.
  • Collaborate with the Leadership Team to drive financial results and achieve business objectives.

Requirements

  • Minimum 2 years of experience in a related field, such as event planning or customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; degree preferred.
  • $45,000 - $55,000 per year (dependent on experience).

About Us

Urban Air is the preeminent indoor adventure park and market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving things they never thought they could do.


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