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Logistics Operations Supervisor
2 months ago
Logistics Operations Supervisor
Scootaround Inc. is seeking a dedicated Logistics Operations Supervisor to oversee and coordinate our team at various operational hubs. This role involves managing the delivery and collection of mobility equipment across multiple locations, ensuring a seamless experience for our clients.
About Us
Scootaround Inc. stands as a leader in mobility solutions across North America. We specialize in the rental, repair, and servicing of mobility devices, including scooters and wheelchairs, with a presence in over 2,500 locations. Since our inception, we have been at the forefront of innovation, catering to the needs of travelers requiring mobility assistance.
Key Responsibilities
- Lead and mentor staff, including recruitment, performance evaluation, coaching, and disciplinary actions.
- Oversee inventory management for terminal and onboard rental programs.
- Facilitate training and development for team members, providing guidance and support.
- Manage daily operations across multiple routes to ensure efficiency.
- Coordinate employee schedules and route planning, maintaining communication throughout the day.
- Handle the delivery and retrieval of equipment as required.
- Perform basic maintenance and service on mobility equipment when necessary.
- Implement security protocols for warehouse operations.
- Ensure compliance with DOT regulations and company standards.
- Schedule and dispatch drivers based on customer needs.
- Collaborate with operational teams and customer service to enhance the delivery experience.
- Ensure timely vehicle maintenance through our service partners.
- Review payroll submissions biweekly for accuracy.
- Maintain inventory management systems to track equipment and supplies.
- Work with operations and service teams to maintain adequate inventory levels.
- Assist with physical inventory counts and forecasting to meet demand.
- Uphold warehouse organization and quality control standards.
- Support additional operational tasks as required.
- Analyze Profit and Loss reports to manage operational expenses.
Qualifications
- 1-2 years of experience in a supervisory or leadership role.
- Strong verbal and written communication skills.
- Exceptional customer service abilities.
- Proficient in analytical and problem-solving skills.
- Detail-oriented with excellent organizational and time management capabilities.
- Comprehensive understanding of warehousing practices and procedures.
- Valid Driver's License required.
- Ability to lift up to 50 lbs.
- TWIC Card is advantageous; candidates without one must obtain it prior to employment.
- Capacity to work effectively under pressure and adapt to changing conditions.
- Basic computer skills and familiarity with Microsoft Office.
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
Additional Benefits
- Dynamic and supportive team environment.
- Comprehensive benefits package including health, dental, and vision coverage.
- Generous paid time off policy.
- Competitive salary with performance-based bonuses.
If you are passionate about assisting others and are looking for a fulfilling career opportunity, we encourage you to consider joining our team.