Front Desk Representative
4 weeks ago
Midas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Fairfield Inn location in Belmont, NC. As a key member of our team, you will be responsible for greeting, registering, and assigning rooms to guests, as well as handling telephone inquiries and resolving guest concerns.
Key Responsibilities:
- Greet and register guests, issuing room keys and providing directions as needed.
- Sort and distribute incoming mail and faxes for guests.
- Answer inquiries regarding hotel services, registration, and local information.
- Manage room availability and guest accounts, computing bills and collecting payments.
- Make, confirm, and cancel reservations as required.
About the Ideal Candidate:
- Previous experience as a Front Desk Agent or in a customer service role is preferred.
- Excellent communication and problem-solving skills are essential for success in this position.
About Midas Hospitality:
Midas Hospitality is a people-first organization that prioritizes growth, development, and benefits for our associates. We offer a range of perks, including competitive compensation, robust PTO policies, and access to learning and development tools. If you're passionate about delivering exceptional guest experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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