Accommodation Experience Coordinator
3 weeks ago
We are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at "Comfort Suites West Jacksonville". As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a smooth check-in and check-out process for our guests.
Main Responsibilities:
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Registering guests and collecting necessary information
- Welcome guests upon their arrival and assign rooms
- Providing information about our hotel, available rooms, rates, and amenities
- Responding to client complaints in a timely and professional manner
- Liaising with housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished
What We Offer
We offer a competitive salary of $48,000 per year, based on the requirements and responsibilities outlined above, as well as opportunities for career growth and development in a dynamic and supportive work environment.
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