Care Navigator

1 week ago

Jacksonville, Florida, United States Humana Inc Full time

At Humana Inc., we are dedicated to putting health first for our customers, teammates, and communities. Our team is passionate about improving consumer experiences, and we believe in taking an innovative approach to healthcare.

About the Role

We are seeking a highly skilled RN Care Navigator to join our Conviva Care Centers team. As a key member of our primary care organization, you will play a vital role in providing proactive, preventive care to seniors through wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more.

This value-based approach ensures that each patient receives the best care when needed most, at the lowest cost possible. We take a holistic approach to healthcare, addressing the social, emotional, behavioral, and financial needs that impact our patients' well-being.

Key Responsibilities
  • Assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state
  • Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
  • Employ various strategies, approaches, and techniques to manage members' physical, environmental, and psycho-social health issues
  • Identify and resolve barriers that hinder effective care
  • Ensure patients are progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations

You will work closely with our multidisciplinary team to create comprehensive care plans tailored to each patient's unique needs. Your exceptional communication and interpersonal skills will enable you to build strong relationships with patients, families, and healthcare providers.

Requirements

To be successful in this role, you must possess:

  • A Registered Nurse (RN) degree with 2 years of experience in case/care management
  • Experience working with the adult population
  • Knowledge of community health and social service agencies, as well as additional community resources
  • The ability to travel to members' residences within 30 to 40 miles
  • Exceptional communication and interpersonal skills, with the ability to quickly build rapport
  • Intermediate to advanced computer skills, including proficiency in electronic medical records and Microsoft Office applications
  • A valid driver's license and proof of personal vehicle liability insurance with at least $100,000/$300,000/$100,000 limits
Preferred Qualifications

While not required, we prefer candidates with:

  • Bachelor of Science in Nursing (BSN)
  • 3-5 years of experience in home assessment and care coordination
  • Background in health promotion, coaching, and wellness
  • Previous managed care experience
  • Bilingualism in English and Spanish
About Us

Humana Inc. is a leading healthcare company committed to making a meaningful difference in the lives of our customers, teammates, and communities. We strive to deliver innovative, customer-centric solutions that prioritize whole-person health and wellness.

Our Conviva Care Centers team is dedicated to providing high-quality, compassionate care to seniors in their homes. We believe in fostering strong relationships with our patients, families, and healthcare providers to ensure seamless care transitions and improved outcomes.

Benefits

We offer a competitive compensation package, including a base salary of $69,800 to $96,200 per year, depending on your level of experience and qualifications. Additionally, we provide a range of benefits to support your physical, emotional, and financial well-being, including:

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Paid time off, company holidays, volunteer time off, and paid parental and caregiver leave
  • Short-term and long-term disability insurance
  • Life insurance

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