Bilingual Financial Services Specialist

2 weeks ago


Savannah, Georgia, United States Mass Markets Full time
Key Responsibilities:
  • Provide timely and professional customer support through various channels, including phone, email, and live chat.
  • Listen actively to customers' needs and concerns, and resolve issues efficiently and effectively.
  • Escalate complex issues to senior staff or management as needed, ensuring seamless customer experience.
  • Maintain accurate records of customer interactions in relevant systems.
  • Fully comply with established procedures for handling financial matters and inquiries.
What You'll Need:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using relevant technology and systems.

Maintain the highest standards of customer satisfaction and ensure that every interaction is a positive experience.



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