EnergyCAP IT Support Specialist

3 days ago


Greenwood Village, Colorado, United States EnergyCAP Full time
Overview:
EnergyCAP, a leading software company, seeks an IT Support Specialist to join their Technology Team. This hybrid position involves supporting remote and in-office staff while occasionally working in the Denver office.

Responsibilities:
  • Manage daily IT operations for EnergyCAP staff.
  • Respond to and close desktop support tickets autonomously.
  • Document activities to create a library of self-service issue resolution content.
  • Communicate with EnergyCAP staff and build relationships.
  • Monitor and optimize office networking, wiring, and Wi-Fi hardware.
  • Collaborate with the Technology team on network and computer changes.
  • Stay up-to-date with technology trends and make recommendations for new platforms.
  • Purchase, configure, and install hardware and software as needed.
$60,000-$75,000 Salary: Pay is commensurate with experience, skills, and qualifications.

Benefits:
  • Health, Dental, Vision Insurance.
  • 401k with 3% Company Match.
  • Flexible Time Off.
  • Connectivity Stipend.
  • Counseling & Adoption Grants.
  • Tuition Assistance.
  • Professional Coaching.
  • Emergenetics Development Program.
  • Customized Employee Success Program.
  • Charitable Contributions & Matched Employee Giving Program.
  • Community Service Hours.


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