EnergyCAP IT Support Specialist
3 days ago
EnergyCAP, a leading software company, seeks an IT Support Specialist to join their Technology Team. This hybrid position involves supporting remote and in-office staff while occasionally working in the Denver office.
Responsibilities:
- Manage daily IT operations for EnergyCAP staff.
- Respond to and close desktop support tickets autonomously.
- Document activities to create a library of self-service issue resolution content.
- Communicate with EnergyCAP staff and build relationships.
- Monitor and optimize office networking, wiring, and Wi-Fi hardware.
- Collaborate with the Technology team on network and computer changes.
- Stay up-to-date with technology trends and make recommendations for new platforms.
- Purchase, configure, and install hardware and software as needed.
Benefits:
- Health, Dental, Vision Insurance.
- 401k with 3% Company Match.
- Flexible Time Off.
- Connectivity Stipend.
- Counseling & Adoption Grants.
- Tuition Assistance.
- Professional Coaching.
- Emergenetics Development Program.
- Customized Employee Success Program.
- Charitable Contributions & Matched Employee Giving Program.
- Community Service Hours.
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