Process Improvement Specialist
5 days ago
We are seeking a highly skilled Process Improvement Specialist to join our team in Sacramento. As a key member of our business strategy team, you will play a critical role in advancing the implementation of our Lean methodology within the Customer & Enterprise Solutions organization.
Responsibilities- Evaluate and measure the success of various business processes, identifying opportunities for improvement.
- Analyze data, document work processes, conduct surveys and interviews to identify and quantify issues, and recommend solutions.
- Develop and update quality standards, monitor quality, identify issues, and recommend improvements.
- Deliver end-to-end process training materials to support business needs.
- Conduct studies, develop and use metrics to make recommendations related to business strategy and operations.
- Presents findings and proposed recommendations to leaders.
To be successful in this role, you will need:
- A Bachelor's degree in communication studies, marketing, business, or a related field.
- 4 years of related or equivalent experience.
The ideal candidate will have a strong background in process improvement, excellent analytical skills, and the ability to communicate complex ideas effectively.
Compensation and BenefitsWe offer a competitive salary range based on your location and qualifications: $93,000 - $139,000 per year.
In addition to a comprehensive compensation package, we provide access to industry-leading training programs, career development opportunities, and a dynamic work environment that fosters collaboration and innovation.
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