Housing Behavioral Case Manager

4 weeks ago


San Jose, California, United States San Jose State University Full time
Job Summary

The Housing Behavioral Case Manager serves as a key point of contact for University Housing Services in responding to students experiencing varying degrees of need and/or distress. This role requires strong interpersonal and communication skills to effectively work with a diverse community.

Key Responsibilities
  • Provide assessment, advocacy, resources, and referrals for students experiencing significant physical, mental, psychological, and life management difficulties.
  • Support students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues, and students adjusting to academic and social life.
  • Coordinate services and provide referrals to appropriate resources on campus, including Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX, and Student Conduct & Ethical Development.
  • Work towards minimizing the impact of mental illness or emotional distress on students' safety, academic, and personal pursuits through effective referral and follow-through.
  • Develop and present recommendations for improvement of established processes and practices, and initiate and implement plans to execute changes.
  • Establish partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities.
Requirements
  • Master's Degree in Higher Education or related field and 3 years progressive experience in Residential Life.
  • 3 years progressive residence hall experience.
  • 3 years crisis management experience.
  • Experience in advising or counseling students, faculty, and staff individually or in a group regarding crisis and mental health concerns.
  • Experience with Title IX, mental health, disability laws, and student conduct administration.
  • Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them.
  • Experience working with a large diverse population in an urban setting.
Preferred Qualifications
  • Two years of experience working with students, faculty, and staff in behavioral case management in higher education.
  • Licensed Clinical Social Worker or Licensed Professional Clinical Counselor.
  • Experience working with a team or a group.
  • Experience creating statistical reports regarding various campus behaviors.


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