HOA Senior Community Manager

21 hours ago

Aliso Viejo, California, United States Seabreeze Management Full time
Job Title: HOA Senior Community Manager

Seabreeze Management Company is seeking a highly skilled and experienced HOA Senior Community Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional service to our clients and their communities.

Job Summary:

The HOA Senior Community Manager will be responsible for managing the day-to-day operations of our client's homeowners associations, including but not limited to:

  • Ensuring compliance with Civil Code, State and City statutes and ordinances
  • Managing Board of Directors, Committee Members, and Community Member relations
  • Coordinating and attending client meetings
  • Preparing and distributing information materials regarding the rules and policies of the Association
  • Scheduling, coordinating and monitoring the activities of contractors, vendors or service providers
  • Receiving and responding to homeowner's maintenance requests
  • Conducting routine site inspections and providing recommendations to the Board
  • Managing association fiscal management, including financial statement review and comprehension
  • Coordinating with the accounting department the preparation of all documents relating to billing, collection, budget, taxes, audit and financial statement preparation
  • Monitoring and reporting to the Board homeowner assessment delinquencies and overseeing liens, foreclosures and collection efforts made to collect delinquent homeowner assessments
  • Managing payments and receipts for association, authorizing payment of invoices and reporting discrepancies to the Board
  • Managing bid process by obtaining competitive bids for work that exceeds authorized limit and submitting bids to the Board for review and approval
  • Educating association Board Members on changes to legislation that impacts their association
  • Managing all deadlines (internal company deadlines and external account deadlines) and updating on the association's annual calendar
  • Managing association insurance coverage and needs, ensuring adequate and consistent coverage
  • Managing and submitting all charge-backs to association(s) monthly for assigned associations
  • Managing litigation needs and providing a status report to the Board
  • Managing Association vendors and ensuring performance of the scope of work on their contract
  • Overseeing and processing homeowner violations
  • Responsible for all aspects in the coordination of the annual meeting/election process
  • Responsible for all association files (past and present) in accordance with company standardized hard copy and electronic system
  • Utilizing company support staff in accomplishing daily tasks in efficient and professional manner
  • Maintaining a chronological file of all duly adopted meeting minutes and resolutions of the Association
  • Maintaining a current roster of the names, addresses, and telephone numbers of all unit owners and tenants
  • Submitting for Board ratification all contract obligations
  • Supervising and training personnel working on the property on behalf of the Association whether employed by the Association or otherwise
  • Implementing Board policy and using good business judgment while enforcing the governing documents
  • Attending and exhibiting leadership at industry functions
  • Must have reliable transportation, driver's license and be able to drive to association clients, potential clients, and other meetings as necessary
  • Managing special projects
Requirements:

To be successful in this role, you will need:

  • 3+ years of experience in the industry, managing homeowners' associations, city government, or related experience
  • 1+ years of supervisory experience across multiple locations; effective in motivating and building strong teams
  • Excellent customer service and relationship building background/skills
  • Comprehensive knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance and safety practices
  • Demonstrate effective communication skills consisting of oral, written and listening skills with the ability to draft, coordinate and make presentations in a Board meeting setting and a large audience
  • Collaborative decision-making and problem-solving skills
  • Strong analytical and creative thinking skills
  • In-depth experience with project management, budget management and strategic goal development
  • Excellent, effective, and diplomatic verbal and written communication skills
  • Customer service driven
  • Proficient in Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to read and understand financial statements, budgets and working with numbers and the ability to explain same to a larger audience, particularly the Board of Directors
  • Ability to draft business correspondence and reports along with responding to inquiries and client concerns effectively and independently
  • Demonstrate strong organizational skills and time management abilities while working in a fast-paced, multitasking environment
  • Set and communicate deadlines and follow through on tasks for clients including resident homeowners, committees and boards of directors
  • Demonstrate integrity and honesty while interacting with clients and team members
  • Must be able to work independently and in a team environment
  • Must be able to attend and actively participate at evening meetings as required
  • Must be able to be on-call if needed
Education:

A High School Diploma or equivalent is required, with a Bachelor's degree preferred. A CCAM designation or CMCA and AMS designations are desired.

Language Skills:

The individual must have strong written communication skills, and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing.

Work Environment:

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status.

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