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Patient Access Coordinator
2 months ago
Comprehensive Benefits:
- Immediate Benefits Enrollment
- Paid Time Off from the Start
- Student Loan Assistance Program
- Opportunities for Professional Growth
- Resources for Holistic Wellbeing
Our Commitment:
At AdventHealth, we are dedicated to fostering a sense of community that values the holistic well-being of every individual. We strive to uplift others in body, mind, and spirit, creating an environment where you can excel in your career while nurturing your spiritual growth. Here, you will be appreciated for your unique contributions and experiences, as we believe that together we can achieve more.
Position Overview:
This role is designed for individuals who are proactive and dedicated to enhancing the patient experience. Key responsibilities include:
- Maintaining effective communication with clinical partners to facilitate a seamless patient journey.
- Providing consistent coverage in assigned areas to ensure prompt service delivery.
- Meeting departmental productivity standards and attendance requirements.
- Handling insurance verification and authorization processes efficiently.
- Collecting and managing patient data accurately to minimize record duplication.
- Ensuring all financial assessments and eligibility checks are thorough and up-to-date.
Key Responsibilities:
Insurance Verification:
- Engaging with insurance providers to confirm eligibility and benefits.
- Obtaining necessary pre-authorizations and ensuring compliance with CMS standards.
- Documenting all interactions and following up on outstanding authorizations.
Patient Registration:
- Accurately registering patients for various services and ensuring compliance with regulatory policies.
- Gathering essential demographic information and confirming insurance details.
Financial Management:
- Providing patients with clear estimates of their financial responsibilities.
- Facilitating payment arrangements and collecting necessary payments.
- Connecting patients with financial counseling resources as needed.
Qualifications:
Preferred qualifications include:
- One year of relevant experience in healthcare or customer service.
- Experience in patient access or collections.
- An associate's degree is advantageous.
This organization is committed to equal opportunity employment and adheres to all applicable anti-discrimination laws and regulations.
