Radiology Patient Care Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented Radiology Patient Care Specialist to join our team at NorCal Imaging Centers.
About the Role:
This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced radiology environment. As a Radiology Patient Care Specialist, you will be responsible for greeting patients, registering them, and ensuring that their experience is positive and seamless.
Key Responsibilities:
- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees.
- Answer/transfer incoming phone calls.
- Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols and provide directions to facilities if needed.
- Coordinate with the back-office staff for timely and effective care of patients.
Requirements:
- High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Salary Information:
The estimated salary for this role is $18.00 - $26.00 per hour.
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