Operations Supervisor

2 days ago


Fremont, California, United States Aptive Environmental Full time
Operations Supervisor Job Description

Aptive Environmental is seeking a highly skilled Operations Supervisor to lead our local field operations team in the San Jose area. As a key member of our leadership team, you will be responsible for ensuring high-quality service delivery to our customers while maintaining a safe and efficient work environment.

Key Responsibilities:
  • Lead a local field operations team to achieve quality and service excellence
  • Develop and implement labor utilization strategies to optimize overall efficiencies
  • Manage candidate flow, conduct interviews, and oversee payroll for Service Professionals and Lead Service Professionals
  • Collaborate with Operations Manager, Regional Operations Manager, and Continuous Improvement department to drive growth and success
  • Implement plans for improvement and report progress to leadership
  • Meet KPI standards and create a positive atmosphere of learning and growth for Service Professionals
  • Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance
  • Deliver excellent customer service and perform pest control services for customers at scheduled appointments
  • Implement Aptive's policies, procedures, and standards with Service Professionals and Lead Service Professionals
  • Manage assigned territory in accordance with Aptive's policies and ensure effective implementation of provided incentives and initiatives
Requirements:
  • High school diploma or related education preferred
  • Excellent verbal, written, and communication skills
  • Strong analytical and problem-solving skills
  • Excellent ability to lead and manage a team
  • Proficient with Google drive functions or related software
  • Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations

Aptive Environmental is a leading provider of pest control services with over 5,000 cities across North America. We are committed to delivering high-quality service to our customers while maintaining a safe and efficient work environment. If you are a motivated and results-driven individual with a passion for leading teams, we encourage you to apply for this exciting opportunity.



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