Operations Supervisor
2 days ago
Aptive Environmental is seeking a highly skilled Operations Supervisor to lead our local field operations team in the San Jose area. As a key member of our leadership team, you will be responsible for ensuring high-quality service delivery to our customers while maintaining a safe and efficient work environment.
Key Responsibilities:- Lead a local field operations team to achieve quality and service excellence
- Develop and implement labor utilization strategies to optimize overall efficiencies
- Manage candidate flow, conduct interviews, and oversee payroll for Service Professionals and Lead Service Professionals
- Collaborate with Operations Manager, Regional Operations Manager, and Continuous Improvement department to drive growth and success
- Implement plans for improvement and report progress to leadership
- Meet KPI standards and create a positive atmosphere of learning and growth for Service Professionals
- Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance
- Deliver excellent customer service and perform pest control services for customers at scheduled appointments
- Implement Aptive's policies, procedures, and standards with Service Professionals and Lead Service Professionals
- Manage assigned territory in accordance with Aptive's policies and ensure effective implementation of provided incentives and initiatives
- High school diploma or related education preferred
- Excellent verbal, written, and communication skills
- Strong analytical and problem-solving skills
- Excellent ability to lead and manage a team
- Proficient with Google drive functions or related software
- Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations
Aptive Environmental is a leading provider of pest control services with over 5,000 cities across North America. We are committed to delivering high-quality service to our customers while maintaining a safe and efficient work environment. If you are a motivated and results-driven individual with a passion for leading teams, we encourage you to apply for this exciting opportunity.
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