Hospitality Ambassador

3 weeks ago

Augusta, Maine, United States Chili's Grill & Bar Full time
Host - Augusta-Hielan

At Chili\u2019s Grill & Bar, we\u2019re passionate about delivering an exceptional Guest experience. As a Host, you\u2019ll play a vital role in setting the tone for every visit.

Key Responsibilities:

\u2022 Provide a warm welcome to every Guest, making them feel valued and appreciated.
\u2022 Manage the wait list, ensuring Guests are informed and comfortable.
\u2022 Communicate Guest concerns to the Manager when necessary, demonstrating a commitment to excellence.
\u2022 Answer telephone calls within three rings, directing them efficiently.
\u2022 Collaborate with Team Members to ensure seamless service.

About You:

\u2022 Possess a friendly, warm, and caring attitude, always ready to greet with a smile.
\u2022 Think and act quickly in a fast-paced environment, prioritizing Guest satisfaction.
\u2022 Able to work in a standing position for extended periods, safely lifting and maneuvering trays of food when necessary.

About Us:

Chili\u2019s was born in Dallas, Texas in 1975, with a legacy rooted in service, hospitality, and giving back. We\u2019re committed to delivering the best experience to every Guest, every day.

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