Neuroscience Shared Services Coordinator

4 weeks ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Patient Services Coordinator Neuroscience Shared Services

Penn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Patient Services Coordinator in our Neuroscience Shared Services department, you will play a vital role in supporting our team's mission.

Key Responsibilities:
  • Ensure compliance with regulatory standards, including TJC, DOH, FDA, and HIPAA.
  • Manage daily operations, including scheduling, staffing, and performance metrics.
  • Communicate changes and updates to staff and management.
  • Develop and maintain APM templates and master schedules.
  • Run financial reports and work towards reconciliation.
  • Resolve work queues and issues from front-end reports.
  • Proactively prioritize recovery of missing charges.
  • Generate reports to monitor and coach real-time performance.
  • Assist with performance reviews and staff training.
  • Provide administrative support to physicians and management.
Requirements:
  • High School Diploma or Equivalent.
  • At least 3 years of medical office experience.
  • Advanced degree may be considered in lieu of experience.

Penn Medicine offers a comprehensive benefits package, including tuition assistance, to support the well-being of our employees. We are an equal opportunity employer and welcome applications from diverse candidates.



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