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Community Outreach Coordinator, Harm Reduction Specialist
2 months ago
About the Role
The Center for Justice Innovation is seeking a highly motivated and experienced Community Navigator, Harm Reduction, to join our team. As a key member of our Community First program, you will play a critical role in building trusting relationships with individuals experiencing housing insecurity or homelessness and who use drugs. Your primary responsibility will be to facilitate linkages to social services and other resources in the community, while working in collaboration with our partner organizations.
Key Responsibilities
- Engage with community members frequenting the Times Square and Midtown Manhattan area who are experiencing housing insecurity or homelessness and who use drugs.
- Build trusting relationships with individuals and facilitate linkages to social services and other resources in the community.
- Work in collaboration with Housing Works and Ryan Chelsea-Clinton Community Health Center to offer a wide array of harm reduction strategies and materials.
- Ensure adherence to requirements of the Department of Health and Mental Hygiene (DOHMH) Opioid Overdose Prevention Program.
- Facilitate and support Harm Reduction workshops and one-on-one sessions for MCJC clients and community partners.
- Perform street outreach to engage unstably housed people using drugs in Times Square and the broader Midtown Manhattan neighborhood.
- Identify and build relationships with individuals who are experiencing homelessness or housing insecurity and who use drugs and/or have co-occurring substance use and mental health disorders.
- Work with a diverse population in a mutually respectful manner, using a strengths-based approach.
- Serve as a peer mentor to people who use drugs.
- Develop and maintain up-to-date knowledge of local resources related to health and wellness, public benefits, housing, employment, training, immigration, and more.
- Provide mobile case management and accompany clients to appointments and service providers.
- Develop and maintain relationships with local businesses that can provide support including employment opportunities, access to bathrooms, access to free food and supplies, etc.
- Maintain relationships with Community First partner organizations.
- Conduct outreach to encourage attendance at court appearances and court-mandated programming.
- Contribute to data collection, documenting case management efforts, and adding to the monthly report due to stakeholders.
- Adhere to policies and procedures of the Community First program and Midtown Community Justice Center.
- Accurately and efficiently document client interactions and completion of assigned tasks.
- Communicate effectively and in a timely manner with MCJC and partner organization staff to provide client updates.
- Keep supervisor informed of all work-related activities.
- Attend weekly supervision, trainings, and staff meetings and participate in community engagement projects, meetings, and events, including during some evenings and weekends, as needed.
- Foster a supportive environment among Community First and MCJC team members.
Requirements
- High school diploma and at least 2 years of relevant experience.
- Certified Recovery Peer Advocate (CRPA) or Recovery Coach certificate a plus.
- Experience working with a diverse population, including individuals with a history of substance use and/or mental illness, using a strengths-based and trauma-informed approach.
- Bilingual (English-Spanish) is preferred.
- Have lived experience with drug use and substance use treatment and are comfortable serving as a role model of personal recovery to connect with clients and support them in their goals.
- Experience with harm reduction, trauma-informed and anti-oppressive practice required.
- Individuals who are formerly incarcerated, live with a behavioral health diagnosis, and/or have experienced housing insecurity are encouraged to apply.
- Able to walk 30 blocks or more on a regular basis while carrying a supply bag weighing up to 20lbs.
- Knowledge of community-based resources throughout New York City, especially in Midtown Manhattan.
- Knowledge of the principles and practices of harm reduction.
- Able to motivate clients in a courteous, empathic, and professional manner.
- Commitment to working as part of a collaborative team to ensure coordination of care for participants.
- Strong communication skills to convey information clearly, accurately, and completely.
- Able to maintain a professional demeanor, especially during difficult engagements.
- Familiarity with a case management system, as well as Microsoft Outlook and G-Suite a plus.
- Strong work ethic, particularly in a team setting.
- Commitment to creating, promoting, and maintaining a respectful, inclusive, and anti-racist work environment.
What We Offer
The Center for Justice Innovation offers a competitive salary range of $52,000 - $60,000, commensurate with experience. We also provide an excellent benefits package, including comprehensive healthcare, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts.
How to Apply
If you are a motivated and experienced professional who is passionate about harm reduction and community engagement, please submit your application, including your resume and a cover letter, to [insert contact information].
