Medical Services Coordinator
1 day ago
Description:
The Medical Services Coordinator plays a crucial role in ensuring seamless care and services for patients within OPN Healthcare's network. This position requires excellent communication, organizational, and problem-solving skills to coordinate patient care, collaborate with stakeholders, and provide exceptional customer service.
Responsibilities
- Patient Care Coordination
- Coordinate patient care and services from participating physicians within OPN Healthcare's network.
- Ensure timely access to medical services and resolve any issues that may arise.
- Collaboration and Communication
- Work closely with medical group clients, physician offices, and departments within OPN Healthcare to facilitate effective communication and coordination.
- Maintain open lines of communication with patients, families, and healthcare providers to ensure they are informed and engaged throughout the care process.
- Reporting and Compliance
- Monitor and maintain reports related to patient care and grievances, ensuring compliance with regulatory requirements and company policies.
- Assist in gathering information from physician offices and medical group clients to support patient care coordination efforts.
Requirements
- Education and Experience
- Bachelor's degree in healthcare or a related field required; 5 years of experience in customer service or healthcare preferred.
- Skillset
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently and as part of a team, with excellent time management and prioritization skills.
- Technical Skills
- Proficiency in MS Office (Word, Excel, Outlook) and ability to learn new software systems quickly.
Salary Range
- $65,000 - $85,000 per year, depending on experience.
Benefits
- Comprehensive Benefits Package
- Medical, dental, and vision insurance.
- Retirement plan with company match.
- Tuition reimbursement program.
- Opportunities for Growth
- Professional development and training opportunities.
- Potential for career advancement within the company.
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