Campus Operations Coordinator

1 day ago


Glendale, Arizona, United States Regal Medical Group Full time

About the Role

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The Campus Operations Coordinator will provide administrative support to our campus medical resources, departments, and affiliated providers. This includes providing exceptional customer service through inbound and outbound communications, such as connecting callers to appropriate medical resources, assisting patients with appointment scheduling, and educating patients on provider/hospital/community resources.

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Responsibilities

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The successful candidate will be responsible for:

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  • providing exceptional customer service to patients, providers, and the general public">
  • connecting callers to appropriate campus medical resources in an effective manner">
  • assisting patients with appointment scheduling either directly through NextGen or via call transfer">
  • educating patients on provider/hospital/community resources">
  • organizing project mailings, such as post-ER visits, Early Bird Alert post-activation for Easy Connect Assist users, OB Patient Welcome Packets">
  • reading, analyzing, and interpreting general business periodicals">
  • writing reports, business correspondence, and procedure documents">
  • presenting information effectively to patients, providers, and the general public">
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Requirements

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To be successful in this role, you will need:

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  • a minimum of 5 years of experience working in a Managed Care or Healthcare environment">
  • advanced certification or education within the healthcare arena (e.g., MA, clinic, nursing school)">
  • proficiency with Microsoft Word processing software (including Word/Excel)">
  • knowledge of medical terminology and healthcare insurance industry operating procedures">
  • bilingual English/Spanish (read, write, speak) is required">
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Compensation and Benefits

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This is a full-time position with a competitive salary range of $21 per hour, plus additional benefits including comprehensive medical, dental, and vision insurance; flexible spending account; employer-paid life insurance; employee assistance program; behavioral health services; 401(k) retirement savings plan; income protection insurance; tuition reimbursement; license renewal CEU cost reimbursement program; business-casual working environment; sick days; paid holidays; mileage.

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Why Work with Us?

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At Regal Medical Group, we believe that our employees are the key to our success. We offer a supportive work environment, opportunities for advancement, and a comprehensive benefits package to help you build security and maintain a healthy balance between work and life.

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About Us

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Regal Medical Group is one of the fastest-growing Independent Physician Associations in Southern California. We promote teamwork, nurture learning, and encourage advancement for all our employees. We want to see you excel because we believe your success is our success.



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