Customer Service Manager- Phoenix, AZ
1 month ago
We are seeking a highly motivated and experienced Customer Service Manager to join our team at Canteen. As a key member of our operations team, you will be responsible for site visits and client retention, ensuring that our clients receive exceptional service and support.
Key Responsibilities:
- Conduct regular site visits to ensure compliance with local and national account standards
- Assist branches with grand openings and ensure a smooth transition for clients
- Develop and implement action plans to improve sales and customer retention
- Coordinate efforts to improve the customer experience at the point of sale
- Build retail pricing opportunities and encourage repeat sales
- Drive compliance to merchandising standards
- Assess performance by location through audit reports
Requirements:
- 3 years driving experience required
- Valid Non-CDL Class C driver's license and good driving record
- Preferred 1-2 years' experience in a customer service position or a minimum of 1 year of related experience
- Route management, retail and merchandising experience is preferred
- Ability to operate or willingness to learn material handling equipment
- Food & beverage experience
- Excellent communication skills required
- Must be able to travel to client sites
- Must be passionate about providing world-class service to our clients and customers
Benefits:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Pet Insurance
- Voluntary Benefits
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.
Come for the job, stay for the career. We are Canteen.
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