Customer Service Manager- Phoenix, AZ

1 month ago


Phoenix, Arizona, United States Canteen Full time
Job Summary

We are seeking a highly motivated and experienced Customer Service Manager to join our team at Canteen. As a key member of our operations team, you will be responsible for site visits and client retention, ensuring that our clients receive exceptional service and support.

Key Responsibilities:

  • Conduct regular site visits to ensure compliance with local and national account standards
  • Assist branches with grand openings and ensure a smooth transition for clients
  • Develop and implement action plans to improve sales and customer retention
  • Coordinate efforts to improve the customer experience at the point of sale
  • Build retail pricing opportunities and encourage repeat sales
  • Drive compliance to merchandising standards
  • Assess performance by location through audit reports

Requirements:

  • 3 years driving experience required
  • Valid Non-CDL Class C driver's license and good driving record
  • Preferred 1-2 years' experience in a customer service position or a minimum of 1 year of related experience
  • Route management, retail and merchandising experience is preferred
  • Ability to operate or willingness to learn material handling equipment
  • Food & beverage experience
  • Excellent communication skills required
  • Must be able to travel to client sites
  • Must be passionate about providing world-class service to our clients and customers

Benefits:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Pet Insurance
  • Voluntary Benefits

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

Come for the job, stay for the career. We are Canteen.



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