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IT Infrastructure Network Manager
2 months ago
We are seeking a highly skilled IT Infrastructure Network Manager to lead the design, implementation, and maintenance of our network and telephony infrastructure.
Key Responsibilities:- Provide end-to-end network and telephony services, ensuring secure, high-performance networks.
- Manage and maintain LANs at all PBGC physical locations, ensuring high availability.
- Configure and maintain network switches, routers, and load balancers for traffic distribution.
- Administer DNS, DHCP, and IP Address Management systems.
- Create network drawings, visualizing network architecture, external connectivity, and security devices.
- Produce weekly reports of IP addresses and monthly VPN and IP reports to track network performance and security.
- Maintain internal wired/wireless and remote network connectivity, ensuring compliance with PBGC policies.
- Troubleshoot and manage network issues, ensuring that unauthorized devices do not gain access.
- Support telephony infrastructure, including voicemail services, electronic fax lines, and call accounting.
- Oversee emergency 911 call testing in coordination with public safety services.
- Implement and maintain a virtual wallboard for contact center performance monitoring.
- Ensure regular backups of telephony infrastructure devices are performed and maintained.
- B.S. in a relevant IT discipline (desired)
- 15+ years of experience managing network infrastructure and telephony systems (desired)
- ITIL v4 (Required)
- DevSecOps Foundations (Required)
- Cisco Certified Design Professional (CCDP) OR Cisco Certified Network Professional (CCNP)