Customer Service Representative

3 days ago


District Heights, Maryland, United States DTLR Full time
Role Summary

We are seeking a highly motivated Sales Associate to join our team at DTLR, Inc. This full-time role is ideal for individuals who enjoy working in a fast-paced retail environment and providing exceptional customer service.

Key Responsibilities
  • Assist customers with purchases, returns, and exchanges in a professional and courteous manner.
  • Upsell and cross-sell products to increase sales and drive revenue growth.
  • Maintain a thorough knowledge of store merchandise, including products, features, and pricing.
  • Work collaboratively with the store management team to achieve sales goals and promote a positive store environment.
Requirements
  • Prior work experience in retail or customer service is preferred but not necessary.
  • High school diploma or equivalent is desired.
  • Demonstrated leadership skills and ability to work independently with minimal supervision.
Compensation

The estimated salary for this role is $16.50 - $17.50 per hour, based on industry standards and location. Benefits include eligibility for the company's 401K plan.



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