Customer Service Representative

2 days ago


Lanoka Harbor, New Jersey, United States Spark Car Wash Full time
Customer Service Attendant Position

At Spark Car Wash, we're on a mission to revolutionize the car wash experience. As a Customer Service Attendant, you'll be the face of our brand, providing a safe, fast, and friendly experience to our customers.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for every customer.
  • Identify opportunities to improve our customer service and implement changes to enhance the customer experience.
  • Control traffic flow and pedestrian safety, ensuring correct vehicle processing is followed.
  • Inspect vehicles at the tunnel entry, checking for safety and removing excess dirt and debris.
  • Maintain a clean and tidy facility, including the car wash, grounds, and restrooms.
  • Perform various tasks, including mopping, trash gathering, and unclogging vacuums.
  • Help maintain clean equipment and tools, reporting any repair issues to the Manager.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and ability to spot problems quickly.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Physical Requirements:
  • Ability to perform physical activities that require considerable use of arms and legs, such as walking, standing, bending, and lifting up to 50 lbs.
  • Ability to see details at close range.


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