Insurance Customer Service Manager

1 month ago


Bozeman, Montana, United States Marsh McLennan Agency-Northwest Full time
About the Role

We are seeking a highly skilled and motivated Client Manager to join our team at Marsh McLennan Agency-Northwest. As a Client Manager, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Manage commercial accounts, including negotiating new and renewal policies with carriers, preparing presentation and proposal materials, and responding to policy inquiries.
  • Collaborate with colleagues to provide customers with insurance coverage analysis and recommendations for improved or additional coverage.
  • Update customer information and maintain accurate records in our agency management system.
  • Identify and pursue up-sell and cross-sell opportunities with colleagues.
  • Provide effective and efficient customer service, ensuring a positive experience for our clients.
Requirements
  • You are a client service advocate, passionate about delivering exceptional customer service and support.
  • You are a team player, maintaining positive relationships with colleagues and enjoying it.
  • You are detail-oriented, able to pay attention to details, make deadlines, and be accurate and complete when interacting with clients, colleagues, and carriers.
  • You are eager to learn and pursue professional development, adapting to the constantly changing industry and client needs.
  • You embody our core values: accountability, balance, excellence, integrity, respect, and humanity.
What We Offer

We provide a competitive compensation package, including base pay, performance-based incentives, annual profit sharing, and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings, and other wellbeing programs.

We celebrate and promote the many backgrounds, heritages, and perspectives of our colleagues and clients, seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.



  • Bozeman, Montana, United States Marsh McLennan Agency-Northwest Full time

    Job SummaryWe are seeking a highly skilled Insurance Customer Service Professional to join our team at Marsh McLennan Agency-Northwest. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesWork with customers and carriers to handle incoming service requests, providing...


  • Bozeman, Montana, United States State Farm Insurance Full time

    As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your key responsibilities will include assisting customers with their insurance needs, processing policy changes, claims, and payments accurately and...


  • Bozeman, Montana, United States Marsh McLennan Agency-Northwest Full time

    About the RoleWe are seeking a highly skilled and motivated Client Manager to join our team at Marsh McLennan Agency-Northwest. As a Client Manager, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesManage commercial accounts, including negotiating new and renewal...


  • Bozeman, Montana, United States Allstate Insurance Agency - Evan Hill Full time

    Job SummaryWe are seeking a highly motivated and results-driven Insurance Sales Professional to join our team at Allstate Insurance Agency - Evan Hill. As an Insurance Sales Professional, you will play a critical role in helping us grow our business by engaging new prospects and building strong relationships in the community.Key ResponsibilitiesAchieve sales...

  • Insurance Manager

    1 month ago


    Bozeman, Montana, United States Colonial Life Full time

    Job OverviewAt Colonial Life, we are committed to helping employers and employees prepare for life's challenges. To help us achieve this goal, we are seeking a highly motivated and results-driven Insurance Manager to join our team.This is an exciting opportunity for a self-starting individual who is passionate about building relationships and driving...


  • Bozeman, Montana, United States Allstate Insurance Agency - Chet Curtis Full time

    Job OverviewAs an Insurance Sales Professional with the Allstate Insurance Agency - Chet Curtis, you will play a vital role in helping our agency grow and thrive in the local community. Your primary responsibility will be to engage new prospects and build strong relationships with existing customers, educating them on the importance of insurance and...


  • Bozeman, Montana, United States Allstate Insurance Agency - Chet Curtis Full time

    h3Job Description/h3brAs an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customers understanding of the value of insurance and cultivate long-term relationships with trusted...


  • Bozeman, Montana, United States Daniel Corbin - State Farm Agent Full time

    About Our AgencyWe're a dynamic team at Daniel Corbin - State Farm Agent, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our mission is to provide exceptional customer experiences that drive the growth of our successful insurance agency.ROLE DESCRIPTION:We're seeking a highly motivated...


  • Bozeman, Montana, United States U-Haul Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. As a Customer...


  • Bozeman, Montana, United States Marshall Brown - State Farm Agent Full time

    About Our Agency: Marshall Brown - State Farm, a dynamic and thriving insurance agency, is located in the heart of Hendersonville, just a convenient commute from Nashville. Our dedicated team is committed to providing exceptional service and sales support to our valued customers. At our agency, we believe in fostering a positive and fun atmosphere, which is...


  • Bozeman, Montana, United States Allstate Insurance Agency - Chet Curtis Full time

    Job Title: Licensed Sales ProfessionalJob SummaryWe are seeking a highly motivated and results-driven Licensed Sales Professional to join our team at Allstate Insurance Agency - Chet Curtis. As a Licensed Sales Professional, you will play a critical role in helping us grow our business by engaging new prospects and building strong relationships in the...


  • Bozeman, Montana, United States Allstate Insurance Agency - Evan Hill Full time

    Job DescriptionAs an Insurance Sales Professional at Allstate Insurance Agency - Evan Hill, you will play a crucial role in helping our local agency grow and thrive. Your primary responsibility will be to engage new prospects and build strong relationships in the community, applying your insurance knowledge and sales skills to increase customers'...


  • Bozeman, Montana, United States Gpac Full time

    Job Title: Commercial Lines Customer Service RepresentativeWe are seeking a highly skilled and experienced Commercial Lines Customer Service Representative to join our team at GPAC. As a key member of our team, you will play a vital role in delivering exceptional service to our commercial insurance clients.Key Responsibilities:Client Interaction: Provide...


  • Bozeman, Montana, United States American Income Life: AO - Verna Willbur Full time

    Job OpportunityAt American Income Life: AO - Verna Willbur, we are seeking a skilled Insurance Benefits Manager to join our team. As a key member of our organization, you will play a vital role in helping our members protect their families and achieve their financial goals.Key Responsibilities:Respond to client requests for coverage while representing their...


  • Bozeman, Montana, United States Gallatin Veterinary Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Gallatin Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesProvide exceptional customer service to clients and their...


  • Bozeman, Montana, United States Marshall Brown - State Farm Agent Full time

    About Our Agency:At Marshall Brown - State Farm, we pride ourselves on fostering a positive and fun atmosphere, which is reflected in our team lunches, outings, and overall great culture.We are a dynamic and thriving insurance agency located in the heart of Hendersonville, just a convenient commute from Nashville. Our dedicated team is committed to providing...


  • Bozeman, Montana, United States Ranch and Home Supply LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Cashier at Ranch and Home Supply LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our...


  • Bozeman, Montana, United States Allstate Insurance Agency - Chet Curtis Full time

    Job OverviewAs a dedicated Insurance Sales Consultant, you will play a vital role in expanding a local Allstate agency by connecting with new clients and fostering strong community relationships. Your expertise in insurance and sales will be essential in enhancing customers' understanding of insurance value and building lasting connections through trusted...


  • Bozeman, Montana, United States Marshall Brown - State Farm Agent Full time

    About Our AgencyMarshall Brown - State Farm Agent is a dynamic and thriving insurance agency located in the heart of Hendersonville, just a convenient commute from Nashville.We pride ourselves on having a fantastic customer base and creating a supportive and enjoyable work environment. Our dedicated team is committed to providing exceptional service and...


  • Bozeman, Montana, United States NorthWestern Energy Full time

    About the Role:As a Customer Associate at NorthWestern Energy, you will be the primary point of contact for customers, providing exceptional service and resolving inquiries related to billing, service disruptions, account management, construction processes, and general utility services information. You will work closely with customers to understand their...